paperbark place
counselling
your voice matters
paperbark trees
often grow in swampy ground
layer upon layer of bark
gathering over time
✧
our hearts are a little like that
they carry layers of
challenge and heartbreak
confusion and strength
joy
and longing
✧
my grandma Elva used to say
we are diamonds in the rough
life brings dirt and grit
but looking closer
with a little curiosity and kindness
the quiet spark within shines
and the day can feel lighter
✧
at paperbark place your voice matters
a little about Karina
listening matters to me
not just to the loud parts
of your story
but to the quieter ones too
✧
sometimes
another person's ears
can help us hear
our own voice
✧
if you’re wondering
whether counselling might help
you are welcome
to reach out
✧
a few practical things
Karina Schofield is a registered counsellor with the Australian Counselling Association and holds a Bachelor of Counselling from Edith Cowan University. She is currently studying a Master of Counselling at the University of New England
Follow us on instagram @paperbarkplacecounselling
paperbark musings
quiet reflections along the way
paperbark place counselling
when sharing feels risky
contact
Address
3 Ferrier St, Swan View WA 6056, Australia
Phone
+61 447 184 282ABN
86673302365
Operating Hours
by appointment
Monday to Friday
7am until 9pm
FAQs
session
$100 — 50 minutes
✧
concession for health care card holders, pensioners, and students
$80 — 50 minutes
✧
reduced-fee online sessions
$50 — 50 minutes
yes, counselling is private and confidential
there are a few legal exceptions, for example, if there is a serious risk of harm to someone, or concerns about the safety of a child
these limits are always explained at the beginning so that the counselling relationship can be built on clarity and trust
sometimes people reach out because life feels heavy, confusing, or difficult to carry alone
✧
counselling can offer a space to talk about things like
relationship difficulties
feeling overwhelmed, anxious, or stuck
life transitions and change
family tensions or conflict
parenting struggles
grief, loss, or heartbreak
questions about identity, direction, or meaning
experiences that have been difficult to speak about before
feeling disconnected from yourself or others
Our commitment to your privacy
At Paperbark Place, your privacy is important.
This policy explains how your personal information is collected, used, stored, and protected. It is guided by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What information is collected
We may collect personal and sensitive information relevant to providing counselling services, including:
your name, contact details, and date of birth
emergency contact details
relevant health and background information
counselling records and session notes
payment and appointment details
You are welcome to ask what information is being recorded at any time.
How information is collected
Information is usually collected:
directly from you (e.g. intake forms, conversations, emails, phone calls, or text messages)
from other professionals, if you have given consent
through your use of the website (e.g. contact forms or analytics)
Why your information is collected
Your information is collected to:
provide counselling services
understand your needs and support your wellbeing
communicate with you about appointments and services
send appointment reminders by SMS, phone or email
meet legal, ethical, and professional obligations
Storage and security
Your information is stored securely.
This may include:
secure digital systems and cloud-based services (password protected)
locked physical files (if applicable)
Reasonable steps are taken to protect your information from misuse, loss, unauthorised access, or disclosure.
Confidentiality
What you share in counselling is kept private.
However, there are some limits to confidentiality where disclosure may be required by law, including:
risk of serious harm to yourself or others
mandatory reporting obligations
court orders or other legal requirements
Where possible, this will be discussed with you before information is shared.
Sharing information
With your consent, information may be shared with:
other healthcare providers
support persons
referral services
You can withdraw consent at any time.
Access and correction
You have the right to:
request access to your personal information
request corrections if something is inaccurate or incomplete
Requests will be responded to within a reasonable timeframe.
Website and digital privacy
If you visit the Paperbark Place website:
limited information may be collected (e.g. cookies or website analytics)
this helps improve website function and user experience
You can adjust your browser settings to manage cookies.
Please note that email and online communication may not always be fully secure.
Retention of information
Client records are kept for the period required by law and professional guidelines (generally at least 7 years, or longer for minors).
After this time, records are securely destroyed or de-identified.
Questions or concerns
If you have any questions about your privacy, or concerns about how your information is handled, please don’t hesitate to get in touch:
Karina Schofield
Paperbark Place
0447 184 282
If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Last updated: May 2026